Service agreement
Terms of Service
These terms govern the public website, hosted beta, and any evaluation use not covered by a separately signed agreement.
Termnova provides software-assisted contract operations, not legal advice. If an Order Form, master agreement, or other signed contract applies, that agreement controls over these terms where they conflict.
1. Agreement
By accessing or using Termnova, you agree to these Terms of Service and the Acceptable Use Policy. If you use Termnova for an organization, you represent that you have authority to bind it. If you do not agree, do not use the service.
“Termnova” means the website, hosted application, APIs, and related services operated by Aditya Malkar. “Customer Content” means material submitted to or generated for your workspace, excluding Termnova technology and general service telemetry.
2. Accounts and authority
You must provide accurate account information, protect credentials and access keys, use individual identities when available, and promptly report suspected compromise. Workspace administrators control memberships, roles, integrations, and customer-side configuration. You are responsible for authorized users and for ensuring that your use complies with law and internal policy.
3. Service and changes
Termnova may add, change, limit, or retire beta features. Reasonable efforts will be made to avoid materially reducing paid functionality during a committed subscription term, but preview and evaluation features may change without notice. Availability, support, service levels, and implementation obligations exist only if stated in an applicable Order Form.
4. Customer Content
You retain your rights in Customer Content. You grant Termnova a limited, non-exclusive right to host, copy, process, transmit, display, and create technical derivatives of Customer Content only as needed to provide, secure, support, and improve the service as permitted by your agreement and settings.
You represent that you have the rights and lawful basis needed to submit Customer Content and instruct its processing. Do not upload information prohibited by law, court order, professional duty, or another agreement. Termnova is not a system of record unless an enterprise agreement expressly says otherwise; maintain appropriate originals and backups.
5. AI-assisted outputs and professional review
Termnova uses automated systems, including third-party language and embedding providers, to retrieve, classify, summarize, translate, and extract information. Outputs may be incomplete, outdated, mistranslated, or wrong. Citations and confidence indicators support review but do not prove legal accuracy.
- Do not rely on an output as legal, tax, accounting, security, or other professional advice.
- Qualified humans must verify material clauses, deadlines, payments, notices, rights, and decisions against the source documents.
- You are responsible for decisions, notices, filings, negotiations, and actions taken from an output.
6. Acceptable use
You may use Termnova only for lawful business purposes and in accordance with the Acceptable Use Policy. You may not bypass access controls, interfere with the service, probe another tenant, upload malicious material, abuse provider capacity, or use outputs to violate rights or law.
7. Fees, renewal, and cancellation
There is currently no public self-service purchase plan. Fees, billing, taxes, subscription term, renewal, cancellation, and refunds are governed by the applicable Order Form. Unless that document says otherwise, fees are non-refundable except where required by law.
8. Intellectual property and feedback
Termnova and its licensors retain rights in the service, software, interface, models, documentation, and branding. No rights are granted except the limited right to use the service under these terms. If you provide feedback, you grant the operator a perpetual, worldwide, royalty-free right to use it without identifying you or disclosing Customer Content.
9. Confidentiality and privacy
Each party will protect non-public information disclosed in connection with the service using reasonable care and use it only for the relationship. This does not cover information lawfully known without restriction, independently developed, publicly available without breach, or lawfully received from another source. Legally compelled disclosure may occur after notice when permitted. Personal information is handled as described in the Privacy Notice and any applicable Data Processing Terms.
10. Suspension and termination
You may stop using the public service at any time. Termnova may suspend or restrict access to address a security risk, unlawful use, material breach, nonpayment, provider limitation, or threat to the service or others. When practicable, notice and an opportunity to cure will be provided. Upon termination, your right to use the service ends; export and deletion rights follow the applicable agreement and retention obligations.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PUBLIC WEBSITE, BETA SERVICE, AND EVALUATION FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TERMNOVA DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR ERROR-FREE. These disclaimers do not override express warranties in a signed enterprise agreement or rights that cannot lawfully be waived.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE UNDER THESE PUBLIC TERMS FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL. THE OPERATOR’S TOTAL LIABILITY ARISING FROM PUBLIC, BETA, OR EVALUATION USE WILL NOT EXCEED THE GREATER OF AMOUNTS YOU PAID FOR THAT USE IN THE PREVIOUS 12 MONTHS OR USD $100.
These limits do not apply where prohibited by law and do not replace negotiated liability terms in a signed agreement.
13. Governing law and disputes
These public terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Courts located in Hudson County, New Jersey will have exclusive jurisdiction, and each party consents to that venue. Before filing a claim, the parties will attempt in good faith for 30 days to resolve it informally. This section does not prevent either party from seeking urgent injunctive relief.
14. General terms
You may not assign these terms without written consent, except in connection with a merger or sale of substantially all relevant assets. The operator may assign them in connection with a reorganization or transfer of Termnova. Neither party is liable for delay caused by events beyond reasonable control. If a provision is unenforceable, the rest remains effective. Failure to enforce a provision is not a waiver.
Changes will be posted with a new effective date. Material changes may be communicated to workspace administrators. Questions can be sent through the operator contact form.